Payment: We currently accept all major credit cards and Paypal; our payments are processed through Paypal, even if you do not have a Paypal account and do not wish to create one.
Shipping: Except in some rare occasions we ship all your purchases within 1 working day of payment.
Quick delivery: With our two locations we are never more than 3 days away!
IMPORTANT INFORMATION ABOUT EXPEDITED AND/OR INTERNATIONAL SHIPPING:: We do not offer additional expedited shipping (such as overnight, 2nd-day air, Express) other than what is offered in our listings. Also, we do not ship anywhere outside the U.S. IMPORTANT: Free Shipping and UPS Ground shipping offers do not apply to shipments outside the contiguous 48 United States!
No-Hassle Returns! Return any unused, uninstalled item within 30 days for a refund. GUIDELINES:
Contact us within 30 days for any returns!
Electrical parts and water filters which have been installed cannot be returned.
PRODUCTS RECEIVED DAMAGED IN SHIPMENT:
If you received something, and it was damaged in shipment, please let us know and we will take care of it.
REFUSED DELIVERY & UNAUTHORIZED RETURNS:
Items which are “refused” for delivery will be treated as unauthorized returns. Credit may not be issued and when credit is issued, a 15% restocking fee will be applied to the refund total.
RETURNING AN ITEM:
Contact us via email or phone if you want to return something; we will provide specific instructions. DO NOT RETURN the item to the address it came from. We will provide you a return authorization code and the address where to return it.
REDUCE, REUSE, RECYCLE:
Appliance Care Store is committed to keeping our environment clean and reducing our carbon footprint. Whenever possible, we will use recyclable and recycled materials in our packaging and products. We have also partnered with local recycling centers to reuse any recyclable product so it does not go to waste. We encourage our customers and trade partners to help us in our conservation efforts by implementing a simple recycling policy and practices - together we can make a difference!
Copyright information: All our images, logos, descriptions and related image information are the exclusive property of Appliance Care Store LLC. Their use without our express consent is a violation of applicable copyright laws. Appliance Care Store aggressively pursues violations of our copyrighted material.